Right from its inception, Su-kam has never made the slightest compromise on any
aspect of quality – R&D, technology, components, product design, testing, packaging.
And long before winning the certifications from laboratories and global standards
institutions, the company won the most coveted certification for its quality – the
endorsement and loyalty of millions of customers.
Quality doesn't cost. Poor quality does.
Quality never happens by chance. It is always the result of planned and sustained
effort. The stringent QC measures instituted by the company from the very beginning
have made the brand Su-Kam synonymous with quality. Harnessing the endless energy
of the sun for our daily power needs.
At Su-Kam, we are extremely conscious of the need to apply methods and tools for
quality assurance, learn from mistakes and eliminate their root causes without any
loss of time.
We have an in-built robust and strong quality system, which covers all our products
at various stages of development and manufacturing. In terms of quality assurance
too, Su-kam is accredited with
ISO 9001 : 2008 to boost
its reputation for reliability by giant leaps.
The company has implemented
Total Quality Management (TQM) practices involving extremely demanding test protocols at every stage of the manufacturing
process right down to final inspection prior to delivery. As a result of this, every
product that reaches the end-user is in conformity with exacting pre-determined
standards.
Our R&D has all the requisite advanced equipment to test the critical parameters
of our products. Most of our products have received Test Certifications from reputed
laboratories like
ERTL (A Government of India organisation).
We have received
SEC Certification for our VRLA (SMF) Batteries
- 12V-7.2AH, 12V-45AH and 12V-165AH.
Rigorous Standards
Quality Planning: Our goal is to fully satisfy customer expectations through
the quality of our products and services. Quality improvement is therefore the responsibility
of every stakeholder, from the top management to the channel partners.
New Product Review: Product introductions have been at the heart of our success
in this hyper-competitive market. With our strong focus on innovation, we have a
rigorous system for reviewing all our products against the parameters of functionality
and changing customer needs.
Process Capability Evaluations: In response to increasing globalisation,
we adopt benchmarked process standards, reducing variation, relieving process bottlenecks,
eliminating rework and managing capacity. This has substantially reduced product
development and production time .
Quality Education and Training: Continuous learning and improvement are fundamental
components of every job performed, rather than a special corporate initiative. Therefore,
there is continuous emphasis on increasing awareness of quality principles through
the organization. The requisite directives and standards are discussed and disseminated
regularly and teams are trained intensively.
Training has been the main focus of
the organisation, not only in-house but also the training of our dealers, distributors
and associates for their growth and for achieving targets.
Supplier Capability Surveys: Our suppliers contribute substantially to the
quality of our products. Therefore, our suppliers must meet the same high standards
that we have adopted. This is ensured through regular validation of their quality
control set-up.
Target Evaluation: All processes are evaluated against pre-negotiated targets
and deadlines. At Su-Kam, we believe that the successful implementation of even
the smallest task is possible only if it is achieved without any overruns. Thus
functions of production, sales, servicing and training are also bound by the quality
checks from time to time.